| S/N | Services Offered | Customer Process/ Requirement | Cost | Timeline |
| 1 | Resonding to Correspondences | Written Correspondences | Free | 3 working days |
| Email and social media | Free | 1 day | ||
| 2 | Processing of Postgraduate Proposal and thesis | Proposal/Thesis forwarded by respective HoD | Free | 14 working days |
| 3 | Processing of Postgraduate request i.e. progress reports | Progress report and corrected proposals | Free | 2 working days |
| 4 | Responding to student request | Registering request | Free | 5 working days |
| 5 | Issuance of Provisional results | Valid student identification Duly registered student sitting for examination | Free | By the 6th week of the subsequent semester |
| 6 | Handling of customer complaints | Registering complaints | Free | 14 working days |
| 7 | Students Clearance | Dully filled clearance form | Free | 2 working days |
| 8 | Responding to phone calls | Making a phone call | Free | 15 seconds |